Privacy Policy

Last updated: February 2026

1. Introduction

CLIENTDINING LIMITED ("ClientDining", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

CLIENTDINING LIMITED is a company registered in England and Wales.
Company Registration No: 17018817
Registered in England and Wales

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address

Professional verification details

Payment information (processed securely through Stripe)

Booking preferences and history

Communications with us

2.2 Automatically Collected Information

Device and browser information

IP address and location data

Usage data and analytics

Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services

Process your bookings and transactions

Send you booking confirmations and alerts

Verify your professional status

Communicate with you about our services

Detect and prevent fraud or abuse

Comply with legal obligations

Analyze usage patterns to improve user experience

4. Information Sharing

4.1 With Venues

We share your name and booking details with venues when you make a reservation. Venues see limited information necessary to fulfill your booking (name, party size, date/time, and any special notes).

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment processing (Stripe)

Email delivery services

Analytics providers

Hosting and infrastructure providers

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you

Correct inaccurate or incomplete information

Request deletion of your personal information

Object to or restrict certain processing

Withdraw consent at any time

Data portability

To exercise these rights, contact us at support@clientdining.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking history may be retained for accounting and legal purposes even after account closure.

8. Cookies

We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

CLIENTDINING LIMITED
Email: privacy@clientdining.com
Company Registration No: 17018817